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Incident Alert Routing — Getting woken up only by alerts that matter to you

Incident Alert Routing — Getting woken up only by alerts that matter to you

Making on-call superheros

Building a world-class service is as much about maintaining software as it is about developing it. On-call engineers are typically responsible for ensuring the reliability and availability of your service...

Incident Response 2.0 — The Zenduty Incident Command System(ICS)

We are super excited today to introduce our latest Zenduty integration with Slack, which we are calling the Zenduty Slack Incident Command System(Slack-ICS). This was many months in the making...

Zenduty — SRE Puzzle of the week — Forgotten password

Zenduty — SRE Puzzle of the week — Forgotten password

Incident Alerts — Reducing Alert Noise

Incident Alert Routing — Reducing Alert Noise

On-call doesn't have to be stressful

“Being on-call is a critical duty that many operations and engineering teams must undertake to keep their services reliable and available. However, there are several pitfalls in the organization of...