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Monitoring service health and downtime events within your Google Cloud with Zenduty

Google Cloud Platform (GCP) is a collection of Google’s computing resources, made available via services to the general public as a public cloud offering.

Sending Azure Monitor outage notifications to Microsoft Teams

Microsoft Azure is a cloud computing service providing infrastructure as a service (IaaS), software as a service (SaaS) and platform as a service (PaaS) supporting multiple Microsoft Specific and third-party...

Grafana alerts to SMS/Phone/Slack/Microsoft-Teams and incident escalation with Zenduty

Grafana is one of the most popular open-source visualization tools that can be used on top of a variety of different data stores but is most commonly used together with...

Meeting customer support SLAs on Freshdesk using proactive alerting and escalations with Zenduty

As businesses close more deals and add more accounts, it is still imperative for businesses to maintain their SLA levels and resolve customer support tickets within SLA timeframes. Having a...

Efficient task management for remote/work-from-home teams

Task management best practices for remote/work-from-home teams

Incident management for remote/WFH teams

Incident management for remote/WFH teams