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Sending Nagios alerts to Microsoft Teams and rapid incident response with Zenduty

Nagios is one of the most widely used open-source network monitoring software used by thousands of NOC teams globally to monitor the health of a vast array of their hosts...

Using context to triage change-triggered incidents

One of the first things incident managers do when they get an alert page from Zenduty is to check the “Context” tab of the incident. Incident context is extremely critical...

Real-time alerts from Zabbix and escalation with Zenduty

Recently, one of our customers, a 20-member NOC team of a large B2C company, had set up Zabbix to monitor a network of over 1000+ servers, routers, and switches. The...

Accelerating your Zendesk customer support response times by 50% and meeting support SLAs

Zendesk is one of the most popular ticketing support and customer service platforms available in the market. Two metrics that measure the effectiveness of your customer support are the response...

Monitoring service health and downtime events within your Google Cloud with Zenduty

Google Cloud Platform (GCP) is a collection of Google’s computing resources, made available via services to the general public as a public cloud offering.

Sending Azure Monitor outage notifications to Microsoft Teams

Microsoft Azure is a cloud computing service providing infrastructure as a service (IaaS), software as a service (SaaS) and platform as a service (PaaS) supporting multiple Microsoft Specific and third-party...