Jaya Jain
Jaya Jain Product Manager at Zenduty.

Real-time incident management with LogDNA

Real-time incident management with LogDNA

Incident management works best when all of your incidents and alerts can be tracked from a centralized hub. LogDNA is an advanced dashboard that allows you to instantly centralize, monitor, and analyze logs in real-time from any platform, at any volume.

The Zenduty LogDNA integration allows you to deliver all error reports to your Zenduty account.

Scroll to the end of the page for complete instructions to set up the integration. Read more on Zenduty Docs

Actions:

Once set up, Zenduty will create an incident from an Error view from LogDNA

When you delete the integration, make sure to also delete the Zenduty Webhook URL you added in LogDNA. This is to prevent Zenduty updates from being posted to LogDNA anymore.


Steps to Integrate:

In Zenduty:

  1. To add a new LogDNA integration, go to “Teams” on Zenduty and click on the “Manage” button corresponding to the team you want to add the integration to.

  2. Next, go to “Services” and click on the “Manage” button correspoding to the relevant Service.

  3. Go to “Integrations” and then “Add New Integration”. Give it a name and select the application “LogDNA” from the dropdown menu.

  4. Go to “Configure” under your integrations and copy the webhooks URL generated.

In LogDNA:

  1. Log in to LogDNA.

  2. Select the hosts from the ‘All Sources’ drop-down menu.

To Set Error Alerts:

  1. Select ERROR from the ‘All Levels’ drop-down menu.

  2. Click Save as new view under ‘Unsaved View’ drop-down menu. Enter the view name and click on attach an alert.

  3. Select “View-Specific Alert” and then “Webhook”.

  4. Select “Immediately after 1 line” under “Send an Alert” option. Paste the copied link in Webhook URL.

To Set Warning Alerts

  1. Select WARNING from the ‘All Levels’ drop-down menu.7

  2. Click Save as new view under ‘Unsaved View’ drop-down menu.

  3. Enter the view name and click on attach an alert.

  4. Select “View-Specific Alert” and then “Webhook”.

  5. Select ‘Immediately after 1 line’ under Send an alert option. Paste the copied link in Webhook URL.

  6. LogDNA is now integrated. Zenduty will create incidents from alerts.


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