All Stories

On-call compensation models

Providing customers with a world-class and seamless user experience is critical for the success of any business. It is therefore important that you have a robust on-call strategy that optimizes...

Defining your Sev-1s

One of the primary things you need to figure out whenever your team is formulating your incident management process is describing in words what a Sev0(your highest incident priority) looks...

Sending Nagios alerts to Microsoft Teams and rapid incident response with Zenduty

Nagios is one of the most widely used open-source network monitoring software used by thousands of NOC teams globally to monitor the health of a vast array of their hosts...

Using context to triage change-triggered incidents

One of the first things incident managers do when they get an alert page from Zenduty is to check the “Context” tab of the incident. Incident context is extremely critical...

Real-time alerts from Zabbix and escalation with Zenduty

Recently, one of our customers, a 20-member NOC team of a large B2C company, had set up Zabbix to monitor a network of over 1000+ servers, routers, and switches. The...